Raffenday's
aim is to provide consistently the best levels of
customer satisfaction by offering competitive quality products
and superior levels of services.
Raffenday Ltd is organised in a manner intended to meet the
requirements of the Quality Assurance standards BS EN ISO
9002: 1994. The necessary quality control procedures are
defined in the Company's Operating Procedures Manual and
are structured in such a way as to promote the concept of
"Continuous Quality Improvement" in all areas of activity.
All personnel who work at Raffenday Ltd are required to
understand the Policy laid down in this document and to work
strictly in accordance with the published Operating Procedures
and Work Instructions.
